Shipping policy
Shipping Policy
Last Updated: July 2026
Thank you for shopping with Al-Haleem. We are committed to delivering your order safely and as quickly as possible.
Shipping Coverage
We currently ship across Pakistan.
Processing Time
- Orders are processed within 1–2 working days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery time is:
3–5 working days across Pakistan.
Please note that delivery times may vary depending on your location and courier service.
Shipping Charges
- Shipping charges are displayed at checkout.
- We may offer Free Shipping during promotional campaigns or on selected orders.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) throughout Pakistan for eligible orders.
Order Tracking
Once your order has been shipped, you will receive tracking details (where available) so you can monitor your shipment.
Delayed Deliveries
While we strive to deliver within the estimated timeframe, delays may occasionally occur due to:
- Weather conditions
- Public holidays
- Courier service delays
- Unexpected circumstances beyond our control
We appreciate your patience in such situations.
Incorrect Shipping Information
Please ensure that your shipping address and contact number are correct before placing your order. Al-Haleem is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Damaged or Missing Orders
If your order arrives damaged or if any item is missing, please contact us within 7 days of receiving your parcel. We will investigate the issue and provide an appropriate solution.
Contact Us
If you have any questions regarding shipping, please contact us:
Al-Haleem Official Store
📱 WhatsApp: +92 323 6809739
📧 Email: alhaleem.official@gmail.com
🌐 Website: www.alhaleem.com